Interesting Books on Communication, Public Speaking, and Negotiation

We Can’t Talk About That at Work (5*) by Mary-Frances Winters (excellent book with many good examples, exercises, and practices to work with tough conversations at work. I think this is an important work to bring more compassion and sensitivity to the workplace, to put the elephant on the table in the best possible way, and create better working relationships)

Never Split the Difference (5*) by Chris Voss (an excellent work on negotiation, including the importance of listening, understanding, and empathise, from an FBI field negotiator’s experience and toolkit. Absolutely applicable and helpful to less critical situations)

Influence: The Psychology of Persuasion (5*) by Robert B. Cialdini (this book was one of my course books at Stanford, for Organisational Behaviour, and a book I regularly recommend to people who would benefit from expanding their methods of influence. Or in Belbin-speak, Shapers who are limiting their effectiveness by being too confrontational or driving would benefit from working on their methods of influence as shared in this book. Of course the base of any influence comes from the character underneath, so the caveat that I give with this is to only work with methods of influence after you have the base of a trustworthy, ethical character. Otherwise, people see through your technique. I have been very impressed with the results of several people who have taken skills from the book into their work with outstanding results.)

The Storyteller’s Secret (5*) by Carmine Gallo (this book looks at what some of the world’s most effective speakers do well and presents it in an easy-to-read book. I found it quite helpful myself in improving my own presentation and training skills, and have also recommended it to others who have benefited from it)

Interpersonal Communication by Sarah Trenholm and Arthur Jensen (my course book in communication at Northwestern, it is a broad and comprehensive textbook on communication. Perhaps given the gaps in listening skills, it would have benefitted from more focus in that area)